RBI Scheduled Bank Updated September 2026
224 Registered Branches

Capital Small Finance Bank

224 Active Branches in India IFSC Prefix: CLBL

Browse official IFSC codes, MICR details, branch addresses, and customer support information for 224 branches of Capital Small Finance Bank across India.

About Capital Small Finance Bank IFSC Codes & Routing Information

The Indian Financial System Code (IFSC) is an 11-character alphanumeric identifier assigned by the Reserve Bank of India (RBI) to identify branches of Capital Small Finance Bank. The code format begins with CLBL, followed by control zero 0, and ends with the 6-digit branch identifier.

Use official Capital Small Finance Bank branch IFSC codes to route electronic transfers including NEFT, RTGS, IMPS, and UPI payments securely through Indian central payment clearing systems.

Capital Small Finance Bank Balance Check, Missed Call & SMS Banking Numbers

Instant balance enquiry numbers, mini-statement SMS formats, WhatsApp banking, and 24x7 emergency helplines
Instant SMS Response 100% Free / Zero Toll
Balance Enquiry Missed Call
Account Balance

Contact your home branch or log in to internet/mobile banking to check real-time account balance.

Dial Number: Available via Branch / NetBanking
Mini Statement Last Transactions
Last 3 - 5 Txns

Visit your nearest branch for passbook printing or download the bank's mobile app for mini statement.

Dial / SMS: Passbook / E-Statement
WhatsApp Banking 24x7 Chat
WhatsApp Assistant

Chat with the official bank bot on WhatsApp to fetch statement & balance.

WhatsApp Number: Not Activated
Emergency Block Card Hotlist
Block ATM Debit Card

Immediately report lost ATM card to your home branch or dial 1930 for financial cyber safety.

Emergency Hotlisting: 1930 (Cyber Fraud Helpline) / Branch Helpline
Report Lost Card

2. 24x7 Customer Care & Helpline Numbers

Standard RBI Banking Helpline 1800 11 2211
Toll-Free
National Cyber Fraud Helpline 1930
Support

3. SMS Banking Syntax & SMS Shortcodes

Banking Service SMS Command / Format Send SMS To Notes / Information
Balance Enquiry Check via Mobile Banking App Branch App Available on bank's official Android/iOS app
Transaction Alerts Automatic RBI SMS Alerts Registered SIM Delivered automatically on registered mobile number
How to use Missed Call & SMS Banking
  • Registered Mobile Number: The missed call or SMS must be sent exclusively from the mobile SIM linked to your bank account.
  • One-Time Activation: Visit your nearest branch with Aadhaar & Passbook (Ensure your 10-digit mobile number is linked to your bank account for SMS alerts.).
  • Zero Toll Charges: The call disconnects automatically after 1 or 2 rings without any call cost. The bank delivers the account summary via SMS within 10 to 30 seconds.

Capital Small Finance Bank Retail Banking, Account Types & Debit Cards

Verified retail banking specifications, minimum balance (MAB) rules, and card withdrawal limits
Savings Interest: 4.00% – 7.00% p.a. Small Finance / Payments Bank

1. Popular Savings & Deposit Account Types

High Interest Digital Savings
Capital Small Finance Bank Digital High-Interest Savings
Min Balance: ₹0 (Zero Minimum Balance / Nil MAB)

Industry-leading interest rates on savings balances with instant virtual debit card via mobile app.

BSBDA Zero Balance
Capital Small Finance Bank Basic Savings (BSBDA)
Min Balance: ₹0 (Nil MAB)

Zero-fee basic banking with unlimited free UPI transfers and complimentary RuPay card.

2. Minimum Balance (MAB/AMB) Requirements by Location

Branch Location / Tier Minimum Balance Required Non-Maintenance Penalty
Metro & Urban Branches ₹0 (Zero Balance) or ₹1,000 for physical branch accounts ₹0 (Most digital small finance accounts have zero MAB penalty)
Per RBI mandate, banks cannot turn savings account balances negative.
Semi-Urban Branches ₹0 (Zero Balance) or ₹500 for physical branch accounts
Rural Branches ₹0 (Zero Balance)

3. Popular Debit Card Variants & Daily Transaction Limits

RuPay Platinum / Visa ₹150 – ₹250 + 18% GST (Virtual Card Free)
Capital Small Finance Bank Virtual / RuPay Platinum Debit Card
Daily ATM Limit: ₹40,000 / day
POS / E-com Limit: ₹1,00,000 / day

Virtual card instant activation in app, merchant cashback offers, and tap-and-pay security.

Digital Account Opening & Video KYC Prerequisites

Open a paperless savings account online in 5-10 minutes with Aadhaar OTP authentication and live Video KYC.

Aadhaar Number (for instant OTP verification)
PAN Card
Live selfie / Video KYC verification via smartphone
Account Opening Fee ₹0 (Zero Account Opening Charge) Video KYC Supported

Browse Capital Small Finance Bank Branches by State / Union Territory

Select your state below to find the specific branch, IFSC code, and district clearing center.

Chandigarh 2
Delhi 3
Haryana 31
Himachal Pradesh 1
Jammu and Kashmir 3
Maharashtra 1
Punjab 176
Rajasthan 7

Customer Support & Grievance Redressal Mechanism

If you encounter issues with failed electronic fund transfers (NEFT/RTGS/IMPS) or incorrect branch processing at Capital Small Finance Bank, you can follow the structured RBI escalation path:

Level 1: Branch / Helpline
Branch Manager / Customer Care

Lodge your complaint with the local branch manager or call the toll-free customer helpline. Obtain a complaint reference token.

Level 2: Principal Nodal Officer
Internal Grievance Cell

If unresolved within 10 days, escalate to the bank's Principal Nodal Officer (PNO) or Chief Quality Care officer at the corporate headquarters.

Level 3: RBI Ombudsman
RBI Banking Ombudsman

If the grievance remains unresolved for over 30 days, file an online complaint at the RBI CMS portal (cms.rbi.org.in) under the Integrated Ombudsman Scheme.

UPI 0.4% Merchant Charges & Limits (NPCI Guidelines)

Understanding the 0.4% MDR on payments above ₹2,000, fee caps & consumer exemptions
Consumers: 100% Free
Zero Cost to Users

All personal transfers (P2P) and purchases made by customers are 100% FREE (₹0 fees). Surcharging customers is illegal.

0.4% MDR (> ₹2,000)
Commercial Merchants

A 0.4% MDR applies to commercial merchant transactions above ₹2,000 (capped at ₹300). Small vendors (≤ ₹1L/month) are exempt.

24x7 Settlement
NEFT / RTGS / IMPS

Online NEFT & RTGS are free per RBI rules for savings accounts. IMPS allows instant transfers up to ₹5 Lakh around the clock.

Governed by NPCI & RBI Digital Payment Directives. Read Full UPI 0.4% Charges & Limits Guide →

Frequently Asked Questions: Capital Small Finance Bank

Every IFSC code of Capital Small Finance Bank starts with the 4-letter bank identifier CLBL, followed by a zero (0), and ends with a 6-character branch code. You can locate any branch using the state and district directory above.
Online NEFT and RTGS fund transfers are generally available round-the-clock (24x7) per RBI guidelines, subject to routine bank maintenance windows and account terms. In-branch manual over-the-counter transactions operate during standard branch banking hours.
Per Reserve Bank of India mandates, digital NEFT and RTGS transactions initiated via Internet Banking and Mobile Apps are completely free with zero charges for individual savings account customers.
Consumers and individuals pay ₹0 (100% free) on all UPI transactions. Under NPCI rules, a 0.4% Merchant Discount Rate (MDR) applies strictly to commercial merchants for P2M transactions above ₹2,000 (capped at ₹300), while small merchants earning up to ₹1 Lakh/month and all P2P transfers are completely exempt.